Support

AI English Teacher

Contact Us

If you need help with the app or have any questions, we're here to assist you.

📧 Email us at:

traienglishteacher@gmail.com

We typically respond within 24-48 hours.

Frequently Asked Questions

❓ How do I create an account?

You can sign up using your Google account or Apple ID. Simply tap the sign-in button on the login screen and follow the prompts.

❓ How do I change my English level?

Open the menu (☰) in the chat screen, go to Settings, and select your CEFR level (A1 through C1).

❓ How does the AI tutor work?

The AI tutor uses advanced language models to have natural English conversations with you. It corrects your grammar, teaches new vocabulary, and adapts to your level. Your messages are sent to Groq's AI service (LLaMA model) to generate personalized responses.

❓ What data does the app collect?

We collect your chat messages, learning preferences, and account information to provide personalized tutoring. For full details, please read our Privacy Policy.

❓ How do I upgrade to Premium?

Tap the menu (☰) in the chat screen and select the Premium option. Premium gives you unlimited conversations, all vocabulary packs, and an ad-free experience.

❓ How do I cancel my subscription?

Subscriptions are managed through Apple's App Store. Go to Settings → Apple ID → Subscriptions on your device to manage or cancel your subscription.

❓ How do I delete my account?

Go to the menu (☰) → scroll down to Account section → tap "Delete Account". This will permanently delete all your data from our servers. This action cannot be undone.

❓ The AI is not responding or the app is slow.

This may be due to server load or network issues. Please try again after a few moments. If the problem persists, make sure you have a stable internet connection and try restarting the app.

❓ I found a bug. How can I report it?

Please email us at traienglishteacher@gmail.com with a description of the issue, your device model, and iOS version. Screenshots are very helpful!

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